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AI Voice Receptionist

Completed
VapiLLM orchestrationwebhooks

Built an AI voice receptionist for a service business (DentMasters affiliate) using Vapi and LLM orchestration. The system handles inbound calls, qualifies leads based on business criteria, and routes qualified prospects to appointment scheduling.

The project demonstrated significant operational impact: live call handling time dropped by approximately 50%, and booked appointments increased by approximately 30%.

Reduced live call handling ~50%, increased bookings ~30%

Highlights

  • Vapi + LLM orchestration
  • Automated lead qualification
  • Appointment routing and scheduling
  • ~50% reduction in live call handling time
  • ~30% increase in booked appointments